Need Assistance Resolving a Complaint About Services

Do you need help resolving a complaint about the services you receive at home through Choices for Care or in a licensed residential care or nursing facility?

Then contact the Vermont Long-Term Care Ombudsman services for help in resolving your complaint. The Ombudsman is unbiased and works on behalf of the person receiving services.

  • CONTACT 1-800-889-2047

Contact Us

Angela Smith-Dieng, Division Director
HC 2 South, 280 State Drive
Waterbury, VT 05671-2070
Voice: (802) 241-0294
Fax: (802) 241-0385
For Telecommunications Relay Service: Dial 711


This is a Division of the
Department of Disabilities, Aging and Independent Living
under the Agency of Human Services