Launch of the National Core Indicator consumer experience survey.

16 February 2018

The Adult Services Division (ASD) is excited to partner with the National Core Indicators for Aging and Disabilities (NCI-AD) and Vital Research to launch the NCI-AD in Vermont, and to join the Developmental Disabilities Services Division in their continued use of the National Core Indicators for Developmental Disabilities (NCI-DD).

The National Core Indicators (NCI) program helps state agencies to learn about their own performance. A random group of persons who are receiving state services are asked for their opinions about the services they receive. Trained interviewers travel across the state to meet with people in person to ask about Employment, Individual Rights, Service Planning, Community Activities, Choice, Health, and Safety. The Adult Services Division is implementing NCI-AD for Choices for Care and the Traumatic Brain Injury program this year and hopes to implement the NCI-AD for facility-based care and the Older American's Act services in the future.

Vermont joins 46 other states and the District of Columbia in participating in the NCI-DD Survey, which reaches out to adults with intellectual and/or developmental disabilities. Vermont joins 19 other states on the NCI-AD Survey of older adults and adults with physical disabilities.

More information about the NCI survey process in Vermont.


Contact Us

Angela Smith-Dieng, Division Director
HC 2 South, 280 State Drive
Waterbury, VT 05671-2070
Voice: (802) 241-0294
Fax: (802) 241-0385
For Telecommunications Relay Service: Dial 711


This is a Division of the
Department of Disabilities, Aging and Independent Living
under the Agency of Human Services